TRAVEL WARNING? NO PROBLEM! FOR ALL RESERVATIONS FOR 2021 WE HAVE MADE THE FOLLOWING SAFETY CLAUSE
In the event of an objective impossibility for the guest to reach the hotel as a direct result of an official and explicit travel warning issued by the ministries of the Italian Republic or the ministries of the country of origin for the period of travel (e.g. such as "traveling to ... is not recommended") of the guest, all deposit payments will be converted into a voucher for Hotel La Fiorita with a validity of 2 years. In all other cases, the normal cancellation conditions of the tariff booked apply. Since travel warnings can be adjusted according to the dynamic situation, i.e. issued or modified, we will check the requirements for issuing the voucher no earlier than 4 weeks (not earlier) before the respective check-in date of the respective booking.
Optional ERGO insurance at a discounted price
Thanks to the partnership with ERGO insurance, within 48 hours of booking you can take out an insurance that covers cancellation costs in the event of illness, at an affordable price. At this link you can buy the insurance albergolafiorita.com/assicurazione. The insurance is a contract between the guest and the insurance institution, the Hotel is not involved. Our rates are already extremely flexible and we also have the COVID protection clause found above, however in case of other sudden illnesses, there are cancellation fees. By subscribing to this insurance, you will then obtain reimbursement of the cancellation penalties from the insurance (if provided for by the insurance conditions).
Vacation in safety
To guarantee you a serene and safe stay, we have designed a security protocol, in compliance with the indications of the competent authorities and regulations
This protocol will be constantly updated, to adapt to any regulatory changes, so we invite you to visit this page frequently. Obviously if the numbers of the infections continue to fall, it is expected that the regulations will become less rigid and we will adapt the protocol promptly, balancing your comfort and your and our safety.